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MING Labs

The KPI Illusion: Why Innovation Needs Gut Feel Too

At a recent roundtable of corporate innovation leaders, the usual themes dominated: how to measure success, prove ROI, and bring…

2d ago

The KPI Illusion: Why Innovation Needs Gut Feel Too

2d ago

Risk Management in Business Building: A Phased Approach to Derisking and Unlocking Upside

Business building is an inherently risky endeavor. Yet, it’s not the risk itself that leads to significant failures — it’s how that risk…

Apr 15

Risk Management in Business Building: A Phased Approach to Derisking and Unlocking Upside

Apr 15

Venture Lessons from HSBC Zing

On January 30, 2025, HSBC announced that Zing — its bold attempt to capture the millennial and Gen Z banking market — would close its…

Feb 21

Venture Lessons from HSBC Zing

Feb 21

Getting Real About Corporate Advantage: Moving Beyond the Myths

Corporates love to imagine and talk about their advantages. From the strength of their brands, to the scale of their distribution networks…

Nov 21, 2024

Getting Real About Corporate Advantage: Moving Beyond the Myths

Nov 21, 2024

Building Corporate Ventures Together: The Strategic Case for Partnerships

In today’s innovation ecosystem, corporate leaders are increasingly recognizing the limitations of going at it alone. Venture capital is…

Sep 20, 2024

Building Corporate Ventures Together: The Strategic Case for Partnerships

Sep 20, 2024

The Next Frontier in B2B Sales: GenAI-Driven Personalization at Scale

The landscape of B2B sales is evolving rapidly, driven by an increasing demand for personalized interactions and tailored customer…

Aug 27, 2024

The Next Frontier in B2B Sales: GenAI-Driven Personalization at Scale

Aug 27, 2024

The Power of 2 — Why Founder Teams Outperform

In the business world, the success of a project often hinges on the synergy between leadership roles. Among various models of startup…

Aug 20, 2024

The Power of 2 — Why Founder Teams Outperform

Aug 20, 2024

What Corporates Should (Not) Learn from VCs (Part 2)

[This is Part 1 of a 2-Part Series on the Topic; Read Part 1 here]

Jul 17, 2024

What Corporates Should (Not) Learn from VCs (Part 2)

Jul 17, 2024

What Corporates Should (Not) Learn from VCs

[This is Part 1 of a 2-Part Series on the Topic]

Jun 18, 2024

What Corporates Should (Not) Learn from VCs

Jun 18, 2024

Published in
MING Labs

Customer Understanding — What’s In A Pain Point?

Introduction

May 23, 2024

Customer Understanding — What’s In A Pain Point?

May 23, 2024

MING Labs

MING Labs

We are a leading digital business builder located in Munich, Berlin, Singapore, Shanghai, and Suzhou. For more information visit us at www.minglabs.com

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